Stacy Hudson, USMC
Managing Director, Crisis Management Leader, Business Continuity, Disaster Recovery, and Incident Response Expert
Phone:
‪(951) 254-2854‬
Email:
Building Resilient Foundations:
Mastering BCDR and Risk Management
Harnessing 27+ Years of Expertise to Ensure the Security and Resiliency of Your Organizations Future.
Hello and welcome! I’m Stacy, a seasoned professional with 26 years in Crisis Management, Business Continuity, Disaster Recovery, Risk Management, and Incident Response. My career has been dedicated to building robust enterprise security and resiliency programs leading teams to navigate and mitigate organizational risks. Certified in C)ISRM, CBCP, C)DRE, and ISO 22301 Lead Auditor, I’m committed to safeguarding businesses from evolving threats.
Outside of work, I’m passionate about motorcycle riding, camping, supporting military veterans, and public service. These interests reflect the dedication and spirit I bring to my professional role. My family is my greatest source of inspiration, motivating me to excel both personally and professionally.
Experience
TIAA
Managing Director, Crisis Management Leader
Comerica
VP, Sr. Manager BCDR, Enterprise Security – 50% Efficiency Increase
Santander Consumer
AVP Business Continuity Manager, Information Security, and Risk Management – 60% Reduction in Overall Risk
Citizens Business Bank
VP, Business Continuity Resiliency Manager – 50% Efficiency Increase
Toyota Financial Services
Senior Information Security Consultant Business Continuity / Disaster Recovery Program Manager – Increased Global Resiliency by 75%
Sharp Decisions
Business Continuity Disaster Recovery Senior Consultant – 40% Cost Reduction in Overall Spend
Kaiser Permanente
Senior Information Security Consultant Business Continuity / Disaster Recovery Program Manager – Increased Global Resiliency by 75%
Honda
Disaster Recovery Program Manager
Fremont Investment and Loan Disaster Recovery Info Sec Manager
IBM
Advisory Systems Management Professional - IBM
USMC
United States Marine
As the Director of Crisis Management at TIAA, I lead the organization’s efforts to ensure an effective and coordinated response to crises while fostering a culture of accountability and teamwork. By overseeing the crisis management team, I have driven alignment between crisis response strategies and organizational goals, ensuring that all levels of the company are actively engaged in cross-functional collaboration. Partnering with business and operations teams, I prioritize incidents based on urgency and business impact, providing strategic guidance and oversight to ensure timely and effective resolutions. My leadership extends to directing root-cause analysis, initiating crisis management processes, and facilitating transparent communication between stakeholders to promote clarity and trust.
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In addition, I manage 24/7 threat monitoring on a rotating basis, synthesizing internal and external threat notifications into actionable insights, enabling quick and informed decision-making during high-pressure situations. By embedding a culture of continuous improvement through after-action reviews, I’ve identified root causes, implemented preventative measures, and enhanced organizational resiliency. My focus on staying ahead of industry standards and technologies has enabled TIAA to adopt innovative practices, reinforcing its commitment to excellence in crisis management. Through these efforts, I ensure adherence to policies and protocols, promote operational efficiency, and drive the organization’s ability to navigate and recover from crises effectively.
As the VP, Sr. Manager BCDR, Enterprise Security at Comerica, I spearheaded the development of a comprehensive Business Continuity Program, significantly enhancing our resiliency by 30%. By fostering collaborative relationships across departments, I ensured our teams were prepared for any disruption, improving recovery response times by 25%. I took pride in developing cost-effective mitigation strategies with senior leadership, which boosted our overall efficiency by 20%. My commitment to employee education led to a 75% improvement in business continuity training, ensuring that every team member was well-equipped to handle crises.
During my tenure as AVP Business Continuity Manager, I implemented robust Business Continuity Management standards, which increased our regulatory compliance by 70%. By integrating cybersecurity measures into our Business Impact Analysis and Continuity Plans, I significantly improved plan viability by 65%. I was dedicated to enhancing our BC/DR/IM platforms, ultimately doubling their capabilities and ensuring we were always prepared for emergencies. My proactive approach in these areas greatly reduced our overall risk, showcasing my commitment to safeguarding the organization.
At Citizens Business Bank, as the VP, Business Continuity Resiliency Manager, I architected and developed comprehensive business continuity, crisis, emergency management, and cyber resiliency programs. These initiatives bolstered our organizational resiliency by 50%. I focused on creating and implementing strategic policies and procedures that reduced operational risk by 30%. My role as a co-chair on the Business Continuity and Information Security Committees allowed me to lead impactful tabletop exercises, which doubled our security awareness and readiness.
As the Business Continuity Disaster Recovery Program Manager at Toyota Financial Services, I was instrumental in establishing a global Business Continuity and Disaster Recovery program, increasing our global resiliency by 75%. My thorough enterprise-wide Business Impact Analysis and Risk Assessments improved our recovery capabilities by 40%. I managed resources and a multimillion-dollar budget, focusing on risk mitigation initiatives that decreased our risk by 30%. Additionally, I developed third-party risk and regulation mitigation strategies, reducing organizational risk by 50%.
In my role as a Business Continuity Disaster Recovery Sr. Consultant at Sharp Decisions, I oversaw the design, implementation, and testing of high availability disaster recovery environments, enhancing our capabilities by 30%. I ensured the ongoing development, maintenance, and testing of BCDR documentation, which improved our readiness by 25%. By coordinating closely with IT and BCM teams, I aligned our disaster recovery plans with overall business continuity and crisis management strategies, increasing our resilience by 20%. Regular disaster recovery exercises and training sessions I conducted enhanced team preparedness by 40%.
As a Senior Information Security Consultant at Kaiser Permanente, I led the execution and support of disaster recovery testing processes, enhancing their effectiveness by 30%. I meticulously designed, documented, communicated, implemented, and regulated disaster recovery processes, which increased policy adherence by 40%. Managing multiple IT projects across various geographical locations, I ensured their timely delivery and compliance with disaster recovery standards. My efforts significantly contributed to the overall robustness and readiness of the organization's disaster recovery framework.
In my role as the Disaster Recovery Program Manager at Honda of America Mfg., Inc., I led key initiatives to ensure business continuity and resilience. I crafted and oversaw High Availability Infrastructure Architecture, enhancing system robustness by 35%. By spearheading the development and rigorous testing of Disaster Recovery Plans, I ensured our readiness to swiftly recover from disruptions, improving response times by 40%. I managed audit and compliance processes, ensuring adherence to regulatory requirements, and acted as the subject matter expert in IT projects, aligning them with DR strategies. My leadership and mentoring of staff fostered a cohesive team approach, increasing team performance by 30%.
As the Disaster Recovery / Information Security Manager, I reported directly to the CIO, leading critical functions to safeguard our operational resilience. I developed and validated recovery strategies, reducing downtime by 45%. By conducting comprehensive dependency mapping and aligning IT with business continuity plans, I optimized recovery strategies, enhancing overall preparedness by 35%. I managed the design, implementation, testing, and maintenance of Disaster Recovery Data Centers, ensuring they met stringent resilience requirements. My role as Enterprise Change Manager and QA team lead ensured the reliability of DR processes, increasing their effectiveness by 30%. I also fortified defenses against potential threats, leveraging my expertise as a Senior Information Security Manager.
As an Advisory Systems Management Professional with IBM for over five years, I played a critical role in various capacities at PacifiCare Health Systems, Hughes Aircraft, and Bell Helicopter. My expertise spans applications packaging, desktop architecture, disaster recovery, and information security. I led efforts to enhance operational efficiency, ensure high availability, and fortify defenses against cyber threats. Additionally, my background includes senior systems analysis, network engineering, and comprehensive desktop support, consistently aligning technology solutions with business objectives to drive organizational success.
I proudly served as an active duty and reserve United States Marine, supporting my country through multiple conflicts and deployments. My military service honed my leadership, discipline, and resilience, qualities that have been instrumental in my professional career.
Education
Bachelor of Science in Information Technology and Information Systems Security
University of Phoenix
During my Bachelor's program at the University of Phoenix, I concentrated on building a solid foundation in Information Technology and Information Systems Security. I engaged in comprehensive coursework covering key areas such as network security, information systems, cryptography, and risk management. Additionally, I gained practical experience through projects focused on designing secure network architectures, conducting thorough security assessments, and implementing effective security policies and controls. This academic journey equipped me with the essential skills and knowledge to excel in the field of cybersecurity, risk, and BCDR.
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Professional Skillset
Strategic Resilience Enhancement:
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Business Continuity Planning:
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Implemented and managed comprehensive Business Continuity Planning (BCP) and Business Continuity Management (BCM) programs, significantly enhancing organizational resilience by 30% at Comerica Bank.
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Executed strategic initiatives to identify potential disruptions, develop robust continuity plans, and ensure seamless operational recovery.
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Fostered a culture of preparedness across all business units, aligning continuity efforts with overall business objectives.
Disaster Recovery Execution:
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Developed and rigorously tested disaster recovery plans, improving recovery response times by 45% at Santander Consumer.
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Spearheaded disaster recovery simulations and exercises, ensuring all stakeholders were prepared for potential crises.
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Enhanced disaster recovery protocols to minimize downtime and protect critical business operations.
Risk Assessment and Impact:
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Conducted enterprise-wide Business Impact Analyses (BIAs) and Risk Assessments (RAs), resulting in 40% improved recovery capabilities at Toyota Financial Services.
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Utilized advanced risk assessment methodologies to identify vulnerabilities and implement risk mitigation strategies.
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Collaborated with cross-functional teams to integrate risk management practices into everyday business processes, promoting a proactive approach to risk reduction.
Operational Excellence in Continuity and Recovery:
Comprehensive Continuity Programs:
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Orchestrated the development and implementation of robust BCP and BCM frameworks, enhancing Comerica Bank’s resilience by 30%.
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Led cross-departmental teams to ensure alignment with business objectives, regulatory requirements, and industry best practices.
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Cultivated a proactive resilience mindset, enabling the organization to swiftly adapt to and recover from disruptions.
Efficient Disaster Recovery Strategies:
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Architected and refined disaster recovery plans, achieving a 45% improvement in recovery response times at Santander Consumer.
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Coordinated disaster recovery drills and training sessions to validate the effectiveness of recovery plans and ensure team readiness.
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Continuously evaluated and enhanced disaster recovery processes to safeguard critical business functions and data.
Holistic Risk Management:
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Executed comprehensive BIAs and RAs, driving a 40% enhancement in recovery capabilities at Toyota Financial Services.
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Integrated advanced risk assessment techniques to identify and address potential threats across the enterprise.
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Engaged with executive leadership to prioritize risk management initiatives and foster a culture of continuous improvement and risk awareness.